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Wake County Volunteer System FAQ

Q: What do I need to do?

A: All WCPSS volunteers must register and have an approved criminal background check prior to volunteering in WCPSS.

Q: Where can I register?

A: For security, you are only able to register from a computer at a Wake County Public School System campus. There is a computer in Conn's Media Center that can be used for this. **WCPSS Volunteer Registration**

Q: When can I register?

A: Volunteer registration will be available at school daily once the new school year starts.

Q: Do I have to go to each school where I have children?

A: No, you can register at any school. Be sure to list all children and the schools they attend so that each school can be notified of your clearance status.

Q: How can I find out if I have been approved?

A: Your child's teacher will be notified about your clearance status through our school's front office.

Q: How long will it take until I find out if I am cleared?

A: The amount of time it takes to process volunteer requests and background checks varies depending on the volume of requests. The highest volume occurs at the beginning of the school year. Parents and other volunteers are encouraged to register as early in the school year as possible.

Q: Can I volunteer at my child's school while I am waiting for notification?

A: No. Unfortunately, all volunteers must register and receive clearance notification before volunteering at their children's schools. This is per WCPSS Board Policy.

Q: I am a WCPSS employee. Do I need to register if I want to volunteer in my child's school?

A: No. WCPSS employees do not have to register as volunteers to perform volunteer roles outside of their job assignment, such as volunteering for their own child's school and/or class.